Frequently Asked Questions

Everything you need to know about shopping with mantouae.

What is your shipping policy within the UAE?

We offer standard delivery across all emirates within 2-3 business days. Free shipping is available on orders above 500 AED.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What is your return and exchange policy?

You can return or exchange any unworn item with original tags within 14 days of delivery. Please note that sale items are eligible for exchange only.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a more comfortable fit or contacting our style consultants for advice.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and offer a Cash on Delivery (COD) option for orders within the UAE.

How can I track my order?

Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment in real-time.