Returns & Exchanges

At mantouae, we want you to be completely satisfied with your fashion purchase. If your order doesn't meet your expectations, we offer a hassle-free return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and ensure the garments are unworn, unwashed, and in original condition.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will contact you to arrange a convenient time for collecting the package from your doorstep.

• 4.
  Receive Your Refund

  After our quality team inspects the returned items, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.